Product support
Write to support@anthonylavear.com. Include “NouveauSuite Companion” in the subject so the request reaches the right product context.
NouveauSuite Companion / Support
How can we help?
For NouveauSuite Companion questions, technical problems, privacy requests or development feedback, contact the shared product support address.
Your data
For a privacy, access or deletion question, review the product-specific guidance. Sending an email starts a request; it does not automatically delete data or authorize access to someone else’s records.
Report a technical problem
Helpful details let us investigate without collecting the content of your private workspace.
- Device model, operating-system version and app version/build.
- Steps to reproduce, what you expected and what happened.
- The time of the issue and a redacted error or request ID, if available.
- A screenshot only if it contains no private photographs, client records or credentials.
Keep sensitive information out of email.
Do not send API keys, passwords, access tokens, payment details, face scans or full client records. Support does not need them to start an investigation.
Common questions
Is the companion a web wrapper?
No. Current development phone screens are built in SwiftUI and call the existing domain APIs. They do not host provider web pages.
Does it work with any business account?
It requires the configured NouveauSuite workspace and an authorized provider principal. A URL or successful identity sign-in does not grant business access.
Does it work offline?
No offline-write or local client database capability is implemented in this slice. Check the authoritative workspace after an interrupted write before repeating it.
Can I manage everything from the phone?
The current slice covers core phone workflows. Full Business editing, form authoring/signing, approvals and messaging remain web/follow-on work. Unsaved drafts currently clear when the app backgrounds.
Does checkout process card payments?
The app presents canonical checkout totals and server decisions. A recorded payment observation does not itself charge a card or prove settlement. Configured payment-provider readiness is separate.
Can clients install it to book?
This page describes the provider companion. Public booking and the client portal are separate NouveauSuite web surfaces; a client-facing native app is not claimed.
Contact
support@anthonylavear.com · Product: NouveauSuite Companion