LunaCycleHow can we help?
For LunaCycle questions, technical problems, privacy concerns, or beta feedback, contact support@anthonylavear.com.
Technical support
Include your device model, operating-system version, LunaCycle version/build, and what you expected to happen. Do not email sensitive health details unless they are necessary to explain the issue.
Privacy questions
LunaCycle is local-first. Review the Privacy Policy for storage, exports, health integrations, Care Circle, and data deletion.
Common questions
Where is my LunaCycle data stored?
Core app data is stored locally on your device in an encrypted SQLCipher-backed database. LunaCycle does not operate a cloud account or cloud database for ordinary app data.
How do I revoke Apple Health or Health Connect access?
Health access is controlled by your device operating system. Open the applicable Apple Health or Android Health Connect privacy/permissions settings and remove LunaCycle access there.
Why did a reminder not appear?
Check that LunaCycle has notification permission and that notification delivery is enabled in your device settings. On supported Android versions, exact-alarm access may also affect reminder scheduling.
How do I delete my data?
Use the applicable profile deletion controls inside LunaCycle. Uninstalling the app also removes app-local data according to the operating system's application-storage behavior. Protect or delete any exports/backups you created separately.
Does LunaCycle provide medical advice?
No. LunaCycle is for tracking, education, and support. Predictions are estimates and should not be used as a contraceptive method or as a substitute for professional medical advice.
What should I send with a bug report?
Send your device type, OS version, LunaCycle version/build, steps to reproduce, and screenshots that do not contain sensitive personal information.
Contact
Email: support@anthonylavear.com