Product support
Write to support@anthonylavear.com. Include “LUXVUE” in the subject so the request reaches the right product context.
LUXVUE / Support
How can we help?
For LUXVUE questions, technical problems, privacy requests or development feedback, contact the shared product support address.
Your data
For a privacy, access or deletion question, review the product-specific guidance. Sending an email starts a request; it does not automatically delete data or authorize access to someone else’s records.
Report a technical problem
Helpful details let us investigate without collecting the content of your private workspace.
- Device model, operating-system version and app version/build.
- Steps to reproduce, what you expected and what happened.
- The time of the issue and a redacted error or request ID, if available.
- A screenshot only if it contains no private photographs, client records or credentials.
Keep sensitive information out of email.
Do not send API keys, passwords, access tokens, payment details, face scans or full client records. Support does not need them to start an investigation.
Common questions
Are these previews the final service result?
No. They are estimated visual aids for a consultation, not a guaranteed cosmetic outcome, suitability assessment or safety recommendation.
Does LUXVUE support hair or skincare simulation?
The reviewed implementation focuses on lash, brow and lip layers. This page does not claim hair or skincare simulation.
Are suggestions generated by an AI model?
The current fallback ranks editable built-in looks deterministically from stated observations and preferences. It does not upload a photo to an external AI service or establish outcome accuracy.
Can I buy filters or publish to a marketplace?
Not in the release described here. Signed free-package boundaries and creator drafts exist; commercial marketplace, purchase verification and payouts remain development work.
Can I use it offline?
Selected saved records, encrypted recovery and queued consultation notes have offline support. It is not complete offline camera/AR or automatic multi-device synchronization.
Does it connect to NouveauSuite?
Cross-product context and integration work exist in development. Delegated account linking, consent-controlled image transfer and release acceptance remain open; there is no public ready-to-use image connection.
Contact
support@anthonylavear.com · Product: LUXVUE